Collaborating with Freelancers and Agencies on Storetasker

Working with a Storetasker member should be a smooth, productive experience. Below are frequently asked questions and best practices to help you collaborate successfully.

Who are Storetasker members?

• Storetasker members are independent freelancers and agencies operating within the Storetasker network.

• All members are vetted professionals with proven experience supporting e-commerce brands. Out of more than 15,000 applicants, only the top 3% of developers, designers, marketers, and e-commerce specialists are accepted.

What are best practices for communication?

• Good communication is the foundation of a successful collaboration.

• Set expectations early: decide how you prefer to communicate (e.g., email, dashboard messages, Zoom calls).

• Don’t hesitate to schedule a quick call to align on scope, feedback, or next steps.

Can I continue working with the same member after one project?

• Yes. Many clients continue hiring the same member for additional projects or long-term work.

• If your roadmap includes ongoing needs, consider discussing a retainer agreement with your member to secure their availability.

What should I do if my project gets off track?

• First, contact your member directly. A quick call or direct feedback usually resolves issues quickly.

• If you need to end the engagement before completion, discuss terms directly with your member. For example, you may agree to partial payment for work already delivered.

• After closing out the project, Storetasker HQ can introduce you to a new freelancer.

How can Storetasker HQ support me?

Storetasker HQ acts as your talent partner, connecting you with the right members for each project.

• We offer introductions to vetted:

  • Shopify Developers

  • Marketers

  • Designers

  • E-commerce Managers

  • And more

How do I request another member?

• Go to your Dashboard → members → Hire Another member.

• You can request a new introduction at any time if your current match isn’t the right fit.

• For multiple introductions and advanced filters (e.g., location), you can upgrade to Storetasker Pro.