Upgrading to a retainer

3 min. readlast update: 08.18.2025

Upgrade to a Retainer


Hundreds of Storetasker clients have placed talented freelancers in the Storetasker network on retainer. It’s a terrific way to secure your developer, designer, or marketer who you love working with and build a long term relationship.

Clients including Dermalogica, Kettle & Fire, Boll & Branch, Bouqs, and many more have opted for retainers. Here’s why:

The most reliable way to work

Secure a talented dev, designer, or marketer so you know they are available to work with you.

A closer relationship

It fosters a closer relationship with someone amazing.

A proactive teammate

Far more than project to project, freelancers on retainer are proactive about building your brand.

Peace of Mind

Having talent on retainer just gives clients peace of mind as they tackle their e-comm roadmap


How it Works

Retainers are discussed, scoped, and quoted directly between you and the Expert who you’ve decided to hire. Almost all Experts in the Storetasker network are happy to offer a retainer - just ask! The scope of the retainer will be custom made for you, and managed directly by your expert per month.

 

📌 If you’re already working with experts who you love, just ask about setting up a retainer. If you’re looking for a new role, you can kick off an expert search in your dashboard: here

 


Pricing

A retainer is quoted directly by each expert in the network - just like projects. You’ll quote the monthly recurring cost, what’s included, and how to handle work that may fall outside of the monthly arrangement.

📌 Typically, experts in the network will offer a slightly lower hourly rate for retainer work since it’s guaranteed work


Examples

Most retainers are between 5 and 80 hours per month - think of it like a part time team mate.

Shopify Development Retainer

Monthly Shopify Development - $1,900

  • Monthly Shopify development & consulting work across two sites

In-Scope Items

  • Development
  • Consulting
  • Internal research
  • Planning
  • Documentation
  • Communications

Process:

  • Shared Google Sheet will be created to track time usage
  • Larger requests will go through a more formal estimate/approval process

Terms:

  • 20hr monthly retainer
  • Any approved overages will be billed separately at the end of the month

UI/UX Design Retainer

Monthly Design Engagement -2,500 / Month

Scope

  • Support all website, email, and paid media design needs on a monthly basis.
  • Monthly planning call to coordinate the roadmap
  • Including: design new landing pages, updates to the PDPs, new Klaviyo marketing email templates, etc.

E-comm Growth Marketer

Monthly Design Engagement -2,500 / Month

Scope

  • Support all website, email, and paid media design needs on a monthly basis.
  • Monthly planning call to coordinate the roadmap
  • Including: design new landing pages, updates to the PDPs, new Klaviyo marketing email templates, etc.

E-comm management Retainer

Technical PM - $1,500 / Month

Scope

  • Manage external dev and designers efficiently and within budget
  • QA work done by agencies and freelancers
  • Follow from start to finish the development of new features on Shopify
  • Communicate efficiently with cross-functional teams to keep everyone aware of changes/updates happening on site
  • Setup AB tests via Google Optimize
  • Make sure all apps, Shopify store, Amazon store are working perfectly without any bugs and issues.

Additional notes

  • A monthly report will be included of how retainer hours were spent, as well as any additional ideas of how we can continue to improve both the role and the business. 

 

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