When is payment collected?

2 min. readlast update: 09.05.2025

Types of Quotes from Experts & When Payment is Collected

What types of quotes can an expert send me?

Experts on Storetasker can send you three types of quotes:

  1. Project Quote

    • Payment is held in escrow when you accept.

    • The expert is only paid after you review and approve the completed work.

  2. Bill Quote

    • You are charged upfront at the time you accept the quote.

    • Covers the immediate cost of the project bill.

  3. Retainer Quote

    • You are charged on a monthly basis until you cancel the subscription.

    • Common for ongoing or long-term work.


When is payment collected for each type of quote?

  • Project: Collected at acceptance, held in escrow until you approve the work.

  • Bill: Charged immediately at acceptance.

  • Retainer: Charged monthly until canceled.


What if the payment method doesn’t match my expectations?

  • If the quote type (project, bill, or retainer) isn’t what you expected, contact your expert directly.

  • They are best positioned to adjust the quote to fit your needs.


How do I request changes, cancellations, or refunds?

  • All adjustments to quotes, including changes, cancellations, or refunds, must be made directly with your hired freelancer.

  • The freelancer is responsible for updating or revising the quote as needed.

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